SHOP POLICIES

Shoes:

Twinz by Design are not held responsible for damages after purchase. Do NOT wash, not intended for daily rigorous use. All sales are FINAL with a few exceptions. If you choose to change design once finalized there will be a $15 convenience fee.

Pick- up option, the customer is responsible for dropping and picking up shoes. Required down payment (25% of total cost).

Crochet Collection:

Twinz by Design are not held responsible for damages after purchase. HANDWASH to clean, avoid using bleach and softener (can damage yarn fibers). All sales are FINAL with a few exceptions.